FAQs

Frequently Asked Questions


ExportGateway helps companies step into international trade by guiding them through the export process to third countries (outside the EU). The platform provides structured support for documentation, logistics planning, and market entry, making it easier for businesses to start selling abroad without complex manual research.

Yes. ExportGateway includes a built-in transport cost calculator that helps you estimate shipping expenses before you commit to a deal. This allows exporters to compare scenarios, optimize pricing, and better understand total landed costs when selling to international markets.

Yes. ExportGateway provides tools that help simplify Intrastat reporting, making it easier for companies to manage trade statistics obligations within the EU. The system helps structure and prepare the necessary data so reporting becomes faster and less error-prone.

ExportGateway is actively developing support for CBAM (Carbon Border Adjustment Mechanism) reporting. The goal is to help exporters comply with EU environmental reporting requirements when importing or exporting carbon-intensive goods, reducing manual work and compliance risk.

Yes. If additional assistance is required, users can submit a request and receive support regarding customs procedures, export documentation and transport planning.

Yes. The tool provides indicative estimates based on the selected destination country, shipment value and product classification. Official customs decisions should always be verified with the relevant authorities.

Yes. Transport costs can either be entered manually or estimated using ExportGateway freight calculation tools and included in the overall landed cost estimate.

The wizard analyses shipment details such as origin country, destination country, product information and shipment value to provide guidance on export documentation, customs requirements and estimated import costs.

Yes. The tool is specifically designed to help businesses plan exports from EU countries to non-EU destinations such as Switzerland, the United Kingdom, Norway and the Western Balkans.

Required documents typically include a Commercial Invoice, Packing List, transport document (CMR, Air Waybill or Bill of Lading) and export customs declaration. Additional documents may be required depending on the destination country and product type.