Privacy Policy

Privacy Policy

Last updated: June 2026

1. Data Controller

The data controller responsible for processing personal data collected through this website is:

STILO d.o.o.
Tesovnikova ulica 76A
1000 Ljubljana
Slovenia
VAT Number: SI49215159
Email: info@exportgateway.eu

2. Personal Data We Collect

We may collect the following personal data when you use our website:

  • Name
  • Company name
  • Email address
  • Country of export and destination country
  • Product descriptions and shipment information voluntarily submitted through our forms and tools
  • Technical information such as IP address, browser type and device information

3. Why We Process Your Data

We process personal data for the following purposes:

  • Responding to enquiries submitted through contact forms
  • Providing assistance related to customs, exports, transport and logistics
  • Processing lead requests submitted through website tools
  • Improving website functionality and user experience
  • Monitoring website performance and usage statistics
  • Complying with legal obligations

4. Legal Basis for Processing

Personal data is processed based on:

  • Your consent when submitting forms
  • Our legitimate interest in responding to business enquiries
  • Performance of pre-contractual measures requested by you
  • Compliance with legal obligations

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described above or as required by applicable law.

6. Third-Party Services

The website may use third-party services including:

  • Google Analytics
  • Microsoft Clarity
  • Render.com (application hosting)
  • Neoserv (website and email hosting)

These providers may process certain technical information in accordance with their own privacy policies.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing
  • Request restriction of processing
  • Request data portability where applicable
  • Withdraw consent at any time

Requests can be sent to: info@exportgateway.eu

8. Security

We implement reasonable technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration or destruction.

9. Contact

For any privacy-related questions, please contact:

info@exportgateway.eu